Pets At Home Customer Complaints

Orders from them previously have been so badly packed the contents of cat food were squashed and dented with small items missing.

Pets at home customer complaints. We have taken the decision to temporarily close our phone lines so that our colleagues can safely work from home. Pets at home ltd is not part of the allianz uk group. What i don t like is the grilling you get when you want to buy fish and that every time you visit you re talked at as though you know nothing about fish keeping and they re the experts. Our services find out more.

Grilled on tank size and what s in there and how far your home is from the. We tried our card card only policy at the moment but didn t have sufficient funds but had cash. Faqs find out more. Pets at home complaints contacts call customer services on 0800 328 4204.

Do some good every time you swipe join our vip club today. Pets at home made a number of complaints about the programme several of which the bbc trust has upheld. Pets at home complaints to complain about pets at home call the number. If you have not received an email and do not have a pets at home account please contact customer service using the contact details at the bottom of the help page.

Find a store. In 2015 an edition of watchdog included a report on the pet store chain pets at home. Contact us find out more. If you have not received an email then you can check in your account to see if the order.

Using your account find out more. Returns refunds find out more. If you have received an order email from us then your order has gone through this will be sent within 15 minutes. What i like about pets at home the fish section i can t comment on other areas is the selection and reasonable pricing.

Parcel and money lost. Collect in store find out more. Delivery find out more. Overall the trust considers that the report was not duly accurate and that some aspects were not duly impartial and not fair to pets at home.

The company sells products including food toys bedding medication and accessories and pets. This pets at home complaints phone number will allow you to speak on the phone with a representative. They were blunt rude and had no empathy whatsoever towards our situation. To contact us during this period please use our live chat service which is operated 7 days a week between the hours of 9am and 8pm.

I said i wasn t going to shop there again. Welcome to pets at home customer service. Phoned dpd who advised i contact pets at home guess what they are uncontactable phone and email services are suspended and the wait for live chat had 293 people ahead of me. Petplan is a trading name of pet plan limited who administer the cover and allianz insurance plc.

Petplan and pets at home work together to distribute pet insurance policies and will share any profit or loss generated as a result of this activity. Pets at home is the united kingdom s largest pet supplies retailer with more than 370 stores and 6 000 employees. We explained that we had no dog food at all and asked if we could in this instance only use cash. They will listen to your complaint and take action to investigate and hopefully put things right.